Patron asked for her husband's death certificate from another state. I said I could print a form she could send to get a copy of the certificate. She insisted I could print the actual death certificate from my computer and she additionally insisted that the librarian yesterday printed her son's death certificate (so why couldn't I?!).
So I went to the Ancestry database and found a listing for the record of his death in california's death index. I printed it out for her and she basically said, "Told ya so." Well, let ME tell YOU, lady! Printing out a page from the Ancestry Database that lists your husband's name, birthplace, and date of death is not the same as having an image of his actual death certificate. So there.
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