Wednesday, July 25, 2007


The other day, I helped a little boy who had waited a good five minutes in line before getting to me to ask his question at the Reference Desk. After finishing the transaction with him, I said the usual "Thanks, have a nice day." Then I added, "And thanks for being so patient while you were waiting." As he walked away with his mother, he looked up at her with a big smile and said proudly with a whispering yell, "Mommy! I practiced my patience!"

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