I realize that Macintoshes are very nice computers. I actually own one and have had them for a long time, but since most of the world runs on Windows, I have one of those, too, and use Windows each day at work. I don't think a week goes by where somebody doesn't have a problem with a public Intarwebs computer or with the catalog and, when I try to walk them through the process, they interrupt me and say, "I have a Macintosh."
I'm never entirely sure what this is supposed to mean. On the surface, it sounds and looks like, "Silly peasant, I shan't soil my delicate fingers on this task. You, my minion, shall do it for me." Or maybe it's slightly apologetic? I remember trying to use Windoze when I was a Mac-only guy and hated being, functionally and temporarily speaking anyway, an idiot. But I don't remember hiding behind a claim of operating system superiority as reason not to know something.
So I end up saying something like "That's cool. Here's how you do it on this computer." I try to not sound mean about it, too.
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Or how about "I'm computer illiterate. Can you just show me this web page, then do all the navigating that I need to do, so I don't have to learn what 'point-and-click' means?"
A few times a year I get: "I need to have a resume written by 5PM today." When shown the computer and resources available, the next sentence is: "Oh, I don't know how to type."
Do these same people go into Starbucks expecting coffee with no knowledge of how to hold a cup - and no interest in learning?
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