When I tell you that I can't help you and that you need to go to the circulation desk where they CAN help you, don't argue and plead with me. I don't make the rules. When I say I can't help you, I'm dead serious. I really cannot, even if I wanted to. When you continue to plead and argue with me, I'm going to have repeat myself and tell you to go to circulation, because apparently you didn't get it the first time, or the second time, or even the third time.
And when this happens, don't insult me by coming back to the reference desk 20 minutes later and berate me for "talking at you" instead of "talking to you." "I'm not a robot," you say. "You didn't have to keep saying over and over that I have to go to the circulation desk." Well I did have to keep saying it over and over, because you refused to give up after the first three times I told you. And I was trying very hard, by the way, to be polite about it despite your blatant refusal to listen to me. And I still remained polite as you wandered away after chastising me, though you certainly didn't earn it.
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1 comment:
It would be simpler to be a robot sometimes. Especially the kind of robot that can shoot things out of its hands like Ricky Ricotta's Robot. Crush the evildoers, I say.
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